Terms of Services

 

Terms of Service

Last updated: 7 JUNE 2025

Welcome to Nucleus. These Terms of Service ("Terms") govern your use of our website and the purchase of Nucleus Foot Cream through our platform.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

1. General Information

Nucleus is a personal care brand focused on providing effective skincare solutions, including our flagship product — Nucleus Foot Cream. All content on this website is for informational purposes only and should not be considered medical advice.

2. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to make a purchase on our site. By using our site, you confirm that you meet this requirement.

3. Product Use & Disclaimer

Our foot cream is designed for external use only. Results may vary based on individual skin conditions. While we use clinically backed ingredients, we do not guarantee specific results.

If you have sensitive skin, medical conditions, or are unsure whether this product is right for you, please consult a dermatologist before use.

4. Orders & Payment

  • All prices are listed in PKR and are inclusive of taxes (if applicable).

  • We accept Cash on Delivery and other online payment options as available at checkout.

  • Orders are subject to availability and confirmation.

5. Shipping & Delivery

  • Delivery usually takes 2–5 working days across Pakistan.

  • In rare cases, delivery may be delayed due to logistics or external factors.

  • We are not responsible for delays caused by third-party courier services.

6. Returns & Refunds

We accept returns within 7 days of delivery only if the product is unused, unopened, and in its original packaging.
To initiate a return or report an issue, please contact our customer service at:
📩 hellonucleus.pk@gmail.com
📞 03249454515

Refunds will be processed after product inspection.
We reserve the right to reject refund claims that do not meet our return policy.

7. Intellectual Property

All content, including text, images, logo, and design, is the property of Nucleus and may not be copied, distributed, or used without written permission.

8. Limitation of Liability

Nucleus shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

9. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with the updated date. Your continued use of the website constitutes acceptance of those changes.

10. Contact Us

For any questions about these Terms, please get in touch with us at:
📧 hellonucleus.pk@gmail.com
📞 03249454515 (WhatsApp)